The ground rules, in plain English.

Who we are

This website is run by Xclusive Automotive, 7706 E Acoma Dr, Scottsdale, AZ 85260 (“we”, “us”). By using the site, asking for a quote, or agreeing to receive text messages from us, you agree to these terms. If you book work with us, the written quote or work order you sign also applies, and it wins wherever it says something different.

Quotes and prices

• Prices and estimates on this site, by phone, or by text are a guide, not a binding offer.
• We confirm the final price, materials and scope in writing before work starts.
• If we find something during the job that changes the price, such as paint damage or prior repairs, we stop and ask before going further.

Bookings, deposits and cancellations

Any deposit, cancellation or rescheduling terms will be given to you in writing when you book. Nothing on this website creates a booking on its own until we confirm it.

Your vehicle

• Please remove valuables and personal items before drop-off.
• We check the vehicle with you at drop-off and note any existing damage.
• Film and vinyl bond to the paint underneath. On repainted, damaged or aftermarket paint, removal can lift paint. We will tell you if we see that risk before we start.

Warranties

Film and vinyl carry the manufacturer’s warranty against product defects. Our own workmanship warranty is separate. You get the written terms of both before you book, and those written terms are what apply.

Window tint and the law

Arizona limits how dark tint can be on each window. We will tell you what we understand the limits to be, but you are responsible for how your vehicle is used and for any medical exemption you rely on. If you ask for tint darker than the law allows, we may decline the job.

Text messages (SMS)

Xclusive Automotive sends text messages from (623) 396-2112 to customers who give us their mobile number and agree to receive texts, or who text us first.

• What we send: replies to your quote request, appointment confirmations and reminders, and updates on your vehicle while it is with us.
• How often: message frequency varies, usually a few messages per job.
• Cost: message and data rates may apply, depending on your mobile plan.
• To stop: reply STOP at any time. We will send one message confirming you are unsubscribed and nothing after that.
• For help: reply HELP, call (623) 396-2112, or email info@xclusivewrapsscottsdale.com.
• Agreeing to texts is not a condition of buying anything from us.
• Mobile carriers are not responsible for delayed or undelivered messages.

We do not sell or share your mobile number or text opt-in with third parties or affiliates for their marketing. See our privacy policy for how we handle your information.

Website content

The words, logos and design on this site belong to Xclusive Automotive. Some images are illustrations rather than photographs of finished customer vehicles. We try to keep the site accurate, but it is general information, not a promise about any particular job.

Responsibility

Nothing here limits any right you have under Arizona or federal law that cannot be limited. Beyond that, we are not responsible for losses caused by using this website, by delays outside our control, or by information on the site that turns out to be out of date.

Governing law

These terms are governed by the laws of the State of Arizona.

Changes and contact

If these terms change we will update the date at the top. Questions about them go to:

• Emailinfo@xclusivewrapsscottsdale.com
• Phone(623) 396-2112
• Post7706 E Acoma Dr, Scottsdale, AZ 85260